Which of the following troubleshooting methods is used in this process?

Last Updated on September 30, 2021 by Admin 3

Assume that you received a phone call at your office seat. An employee said he/she could not access the Internet on the PC and needed your technical support. Then you ran the ping command on his/her PC and ran the tracert command to check where packet loss occurred.

Which of the following troubleshooting methods is used in this process?

  • Configuration comparison
  • Bottom-up
  • Service traffic path check
  • Top-down
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