Last Updated on September 30, 2021 by Admin 3
Assume that you received a phone call at your office seat. An employee said he/she could not access the Internet on the PC and needed your technical support. Then you ran the ping command on his/her PC and ran the tracert command to check where packet loss occurred.
Which of the following troubleshooting methods is used in this process?
- Configuration comparison
- Bottom-up
- Service traffic path check
- Top-down