Which is a purpose of the ‘service level management’ practice?

Last Updated on November 28, 2021 by Admin 2

Which is a purpose of the ‘service level management’ practice?

  • To establish and nurture the links between the organization and its stakeholders
  • To ensure that the organization’s suppliers and their performance are managed appropriately
  • To set clear business-based targets for service levels
  • To support the agreed quality of a service handling all agreed, user-initiated service requests
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