Which helps to manage an incident when it is unclear which support team should be working on the incident?

Last Updated on December 1, 2021 by Admin 2

Which helps to manage an incident when it is unclear which support team should be working on the incident?

  • Disaster recovery plans
  • Swarming
  • Target resolution times
  • Self-help

Explanation:

Reference:

https://www.bmc.com/blogs/itil-incident-management/

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