The user reports to a technician that the device functions properly when at work or in the car. Which of the following troubleshooting steps should the technician take NEXT?

Last Updated on August 4, 2021 by Admin 2

A user’s smartphone is experiencing limited bandwidth when at home. The user reports to a technician that the device functions properly when at work or in the car.

Which of the following troubleshooting steps should the technician take NEXT?

  • Reset the device’s network settings
  • Check the data usage statistics on the device
  • Verify the SSID with which the device is associated
  • Run any pending application or OS updates
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