Last Updated on August 4, 2021 by Admin 2
An office manager emails a technical support contractor about a new desktop for one of the workers. The office manager provides a specific configuration for the desktop. The technician notes the request will require the purchase of a new system. New system purchases are not in the scope of the support agreement.
Which of the following should the technician do NEXT?
- Create a risk analysis report for review
- Submit a change order for approval
- Insist the worker accepts the standard desktop
- Document the request and place the order