Last Updated on July 2, 2021 by Admin 3

220-1001 : CompTIA A+ Certification Exam: Core 1 : Part 13


    Megan, the CEO, is unable to connect to the company’s network on her company-issued enterprise tablet when in the office, however, it works perfectly from home. All the corporate laptops are connected to the wireless network without issue. She has asked you for assistance in getting the device online.


    Review the network diagrams and device configurations to determine the cause of the problem and resolve any discovered issues.

    If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

    220-1001 Part 13 Q01 045
    220-1001 Part 13 Q01 045
    220-1001 Part 13 Q01 046
    220-1001 Part 13 Q01 046
    220-1001 Part 13 Q01 047
    220-1001 Part 13 Q01 047
    220-1001 Part 13 Q01 048
    220-1001 Part 13 Q01 048
    220-1001 Part 13 Q01 049
    220-1001 Part 13 Q01 049

    • For correct answers: see the explanation below
    Megan needs to connect to the CORP SSID, using 2.4GHZ. The selected security method chose should be WPA2, and the password should be set to Corpsecure1.
  2. A technician is using PXE to upgrade the OS in a lab that has new and old computers. The new devices can obtain a DHCP address but fail to locate the PXE server. The old computers can locate the PXE server and upgrade the OS as required. Which of the following is MOST likely preventing the new computers from booting to PXE?

    • LoJack security
    • BIOS password
    • Drive encryption
    • Secure Boot
  3. Which of the following ports do Apple iOS devices use for charging and data transfer?

    • Qi wireless
    • Lightning
    • USB-C
    • Thunderbolt
  4. A CAD PC is running, but it has fault lights that are illuminated. The PC has four disk drives in the drive enclosure. One disk drive has a solid fault light, and another has a flashing fault light. The remaining two disk drives are green. The user was told the drives are hot pluggable. Which of the following should a technician do FIRST to resolve the issue?

    • Remove the drive with the solid fault light and order a replacement drive.
    • Reseat both of the error drives and reboot the PC.
    • Verify hardware RAID state and configuration.
    • Simultaneously replace both drives with the fault lights.
  5. An end user’s laptop has a USB mouse connected. The user removes the USB mouse to pack up at the end of the work day. Before shutting down, the user tries to check a document but finds the built-in peripherals no longer work. Which of the following would BEST resolve this issue?

    • Check the keyboard layout in Settings.
    • Check the touch-pad settings.
    • Check the power management settings.
    • Check that the function key is not stuck.
  6. A technician is building a workstation with 8GB of RAM that will host a VM. The VM will be used to test software installations prior to mass deployment. The workstation will also serve the installation files and packages necessary to install applications remotely on networked devices that have passed the testing process. Which of the following hardware components are needed for the setup to function as required? (Choose two.)

    • Network interface card
    • Secure boot
    • Single-core CPU
    • CPU virtualization support
    • Additional RAM
    • Hyperthreading
  7. Which of the following connectors would MOST likely be found on an RG-6 cable?

    • Molex
    • DB9
    • BNC
    • RJ45
  8. A technician is configuring a new desktop and wants to implement full disk encryption. When attempting this task, the technician gets an error stating the device cannot be encrypted. Which of the following does the technician need to enable so the drive can be encrypted?

    • BIOS
    • TPM
    • EFS
    • UEFI
  9. Which of the following interfaces uses DB9 and DB25 connectors?

    • RS-232
    • USB-C
    • eSATA
    • USB
  10. A customer purchased a device that can perform routing tasks, firewall tasks, deep packet inspection, and antivirus scanning. Which of the following devices did the customer purchase?

    • Proxy server
    • DHCP server
    • UTM appliance
    • IPS appliance
    • IDS appliance
  11. A technician is selecting a long VGA cable to run through the walls and ceiling to a projector. Which of the following cable features will help minimize interference with the video signal?

    • Ferrite core
    • Copper conductors
    • Plenum
    • Fiber
  12. A developer downloaded and installed a new VM on a hypervisor to test a piece of software following the release of an OS patch. After installing the VM, the developer is unable to download updates from the vendor. Which of the following should the developer check?

    • The hypervisor’s security configurations
    • The organization’s security policies
    • The guest OS network settings
    • The resource requirements
  13. A customer purchased a new laptop and wants to upgrade its storage space. The customer is having difficulty identifying the hard drive in the unit. There does not appear to be a place for a 2.5in drive, but something similar in size to a stick of RAM is screwed in parallel to the motherboard. Which of the following drives does the customer need to purchase to upgrade the storage?

    • 3.5in drive
    • 5400rpm drive
    • RAID drive
    • M.2 drive
  14. A company requires an internal network device that can assign network addresses and configure the next hop for network hosts. Which of the following network protocols must this device provide?

    • DNS
    • SMTP
    • DHCP
    • SNMP
  15. An office worker requests dual-screen capability with a laptop. Which of the following peripherals is required to fulfill this request?

    • Docking station
    • HD webcam
    • KVM switch
    • USB hub
  16. A user is unable to print to a printer on the network. When a technician runs the ping command, the technician receives a response. However, the hostname is not correct when the technician runs the nslookup command. Which of the following BEST describes the issue the technician is seeing?

    • A missing subnet mask
    • An IP address conflict
    • An incorrect default gateway
    • A DHCP timeout
  17. Users in a print room have a new high-end laser printer. They set the printer to print on both sides of the paper by default. They initiated several print jobs, but none of the jobs printed. Which of the following settings should a technician check to resume printing?

    • Spooler
    • Draft
    • Duplex
    • Collate
  18. A technician is trying to identify the reason why a user, who has a static IP address, is unable to browse the Internet. The technician runs the ipconfig command and gets the following:

    220-1001 Part 13 Q18 050
    220-1001 Part 13 Q18 050

    The technician then runs the tracert command and gets the following:

    220-1001 Part 13 Q18 051
    220-1001 Part 13 Q18 051

    Which of the following is the MOST likely issue the user is having?

    • There is a problem with a network router.
    • The wrong subnet mask is configured.
    • There is a problem with a network switch.
    • The user has an APIPA IP address configured.
  19. A user has returned to headquarters from a remote office and is unable to connect a laptop to the office wireless network. After verifying that the user’s laptop is permitted to connect to the headquarters wireless network, the technician should confirm:

    • if airplane mode is turned off.
    • if the laptop has an APIPA address.
    • if a check for IP conflicts is complete.
    • if proxy server settings are disabled.
  20. A user purchased a new laptop that has a built-in display, VGA connector, and DisplayPort connector. When working at the office, the user only wants an extended desktop to display on two external analog monitors. Which of the following is required?

    • A VGA to HDMI converter
    • A male-female VGA extension cable
    • A DisplayPort to VGA adapter
    • A powered VGA splitter box