Last Updated on August 9, 2021 by Admin 2
An instructor is teaching an advanced two-day workshop for experienced users of a specific software program. The learners were recommended to participate by their supervisors. The instructor is informally talking with the learners prior to the first session, when one learner confides concerns about their ability to succeed in the course. The BEST way for the instructor to respond to the learner is to:
- Convince the learner they should feel confident because of the recommendation by the learner’s supervisor
- Offer to contact the learner’s supervisor and verify that the learner has the prerequisite skills for the course.
- Monitor the learner’s performance during the first part of the course and meet with the learner at the first break.
- Assure the learner that the course material for the workshop will teach what the learner needs to succeed in the course.